Transform Your Business with Professional Design Solutions

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Terms of Service

1. Agreement to Terms

By accessing and using the services of Flexible Design Solutions, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

We provide professional web design, digital marketing, brand identity, and related digital services. All services are subject to availability and our current service offerings.

3. Payment Terms

Payment terms vary by service package. Generally, a 50% deposit is required to begin work, with the remainder due upon completion. All payments are non-refundable except as specifically outlined in our refund policy.

4. Client Responsibilities

Clients must provide necessary materials, feedback, and approvals in a timely manner. Delays in client response may result in project timeline extensions.

5. Intellectual Property

Upon full payment, clients receive full rights to completed work. We retain the right to showcase completed projects in our portfolio unless otherwise agreed.

6. Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

7. Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

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Privacy Policy

Information We Collect

We collect information you provide directly, such as when you create an account, make a purchase, or contact us. This may include name, email, phone number, and project details.

How We Use Your Information

• To provide and improve our services
• To communicate with you about your projects
• To send marketing communications (with consent)
• To analyze usage and improve our website

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

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Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze site usage.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect site functionality.

Third-Party Cookies

We may use third-party services like Google Analytics that place their own cookies. These are governed by their respective privacy policies.

Cookie Consent

By continuing to use our site, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.

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DMCA Policy

Digital Millennium Copyright Act Notice

Flexible Design Solutions respects the intellectual property rights of others and expects users to do the same.

Reporting Copyright Infringement

If you believe content on our site infringes your copyright, please provide:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing content
• Your contact information
• Statement of good faith belief that use is unauthorized
• Statement that the information is accurate

Designated Agent

Send DMCA notices to:
Flexible Design Solutions
1247 Broadway Suite 305
New York, NY 10001, USA
Email: [email protected]

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification following DMCA procedures.

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GDPR Compliance Information

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations where required

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically 3-7 years for business records.

Contact Our DPO

For data protection questions, contact our Data Protection Officer at [email protected] or use our main contact information.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we've mishandled your data.